Customer Reviews
Very good product but bad customer service
The product is very good, and I could install this with out any trouble. The good thing I liked about the product is it's compact size, reliability and appearance. The bad part is the customer service. The service personnels does nt even know the basic etiquettes of dealing with people.
OK for basic usage, range could be better
This is a budget wireless router and will work fine if (1) you don't expect great things from the wireless connection in terms of range and throughput and (2) you aren't planning to do anything beyond casual Internet usage.
As far as (1) is concerned, I placed this router in my attic and the signal was so attenuated as to be useless by the time it reached the first floor (I have a second floor). I replaced it with a Belkin Pre-N wireless router which I have also reviewed (great wireless, not so great router).
And for (2) I am talking particularly about peer to peer software that causes a large number of connections from different Internet hosts and basically overwhelms the NAT capabilities of the router to the point that your connection speed drops to a crawl and you can't pull up the administrative interface of the router in your web browser. You have to physically power cycle it. I understand a fix for this is something like one of the D-Link gaming routers which are designed to accomodate just this type of activity, so I have one of those on my wish list.
