Customer Reviews
User Friendly Razr--From a girl's perspective
Being a [former] Sprint customer, I am quite pleased with the Razr, and overall Tmobile customer service. I've recently purchased the phone a few days ago and haven't had any difficulties. Sitting here searching for flaws as nothing comes to mind except: The lack of options for the "skin" feature, which is still a minute ingredient. As any girl would know, it's a bit challenging to put a phone in our back pockets comfortably, with the razr it's almost like it's not even there, at least until you sit on it! One thing I was skeptical about was the layout of the keypad. Most 'flat' keypads are difficult for girls to tap because of our nails, the razr equally sections off every key making it easier to grip. Easy faceplate dissection is a nice known feature as well, if you like to match! ;0) Pictures, picture mail, text messaging, video, bluetooth, web etc worked as expected and I am overall pleased!
There's a potential dealbreaker about this phone
The RAZR is a stylish phone, and the price seems right, and most of the features are okay. Bluetooth was a biggie for me, and this phone seems to perform fine. There is, however, one MAJOR flaw - which is not documented anywhere. The capacity for SMS messages is fixed - it is not calculated from the memory of the machine (which at 5 megs should be plenty) - rather, it is hardwired. My phone maxes out at 30 SMS messages. That's it. You have to start deleting after that. I had to call Motorola and speak with an engineer to learn about this "feature". So, if text messaging is important to you (and is the major reasoning behind my getting a new phone), be aware of this limitation.
First Cellphone Purchase
I bought this phone on the internet which will be free in 6mos after the rebates. I drive a convertible and use the phone at freeway speeds with no problem hearing, and the other person never has a problem hearing me. Reception is very clear. No dropped calls. I figured out a lot of the functions before reading the manual, which is a complete dud.(Most manuals today are a waste of time, written by some engineer who doesnt know the language)I want to set it up for voice activation (not explained too good either)I play around with the setting every day, and it is really up to the user to decide what they want it to do. It is a little delicate and use with care. I dropped it into a cup of coffee day 2 and it didnt damage it. I think the battery will get better after a couple of chargings, like a lot of equipment. Also liked the one year contract. 2 years is too long. Tmobile 1500 minutes Ive used up half in 2 weeks and the phone is hot looking and easy to use keys, camera, voicemail, etc. Give the phone some time and keep trying or ask questions.
