Customer Reviews
Don't assume you'll get the rebate!
I love the product! Everything worked well and I have yet to encounter any problems with my service or radio, but the $50 rebate was declined for this product. When I called Sirius Customer Service to find out why, they pawned me off on the company I bought it from saying that they weren't responsible for the rebate. The company I bought it from (Radio Shack)worked with me as much as they could to find out why Sirius is not honoring the rebate, and they and I both ended up repeatedly being out on hold for 30-40 minutes only to be disonnected time and again. I then emailed Sirius about it and got no response what-so-ever. I am disgusted with the EXTREMELY poor customer service they have offered and it still has yet to be resolved. So product...Good, Customer Service & ethics...Off the charts HORRIBLE!!!
Works Great and Love Sirius...but...
The screen now has 5 cracks in it and I can't read a thing.
The problem is this...I move the Starmate in between my home car and work almost on a daily basis.
The "stand" and the clip-on car holder are some of the worst designed accessories I have ever seen. The pressure it takes to clip it on and off is absurd. Not to mention the fact that the radio has NO CASE! There should be a hard-shelled case to slip the receiver in and out of.
Overall love the radio, but hate the lack of thought put into protecting it
A very good unit for listening to Sirius
This is my first and only experience with satelite receivers so I can't make too many comparisons.
What I can tell you is that the unit is very easy to use and set up. I was able to set it up and use virtually all of its functionality w/o reading the manual. You will need to read the manual to fully understand how to use it.
As most posters have mentioned the unit does get warmer than you would expect. But it hasnt been a problem so far.
My biggest issue is the required wiring...but every mobile unit is going to have this issue.
And the display color and brightness. The display is VERY bright. I have mine on the second to lowest brightness setting and it is still very bright in my car at night. Also the color of the buttons and display are blue while all of the instrument lights in my car are amber. Other units I saw offered the ability to choose either blue or amber...this one dosent so it really stands out in the car.
Overall I have no problems withthe unit and it functions just as expected.
Pros:
Good size - Not too small - not too big.
Easy to understand and navigate menue
Price (considering rebate)
Large display
Cons:
Heat
Display way too bright
Display color not easy on the eyes
Satellite sound quality
